Terms of service

The Garment Valet – SMS Terms & Conditions

Program Name: The Garment Valet SMS Notifications

Program Description: The Garment Valet sends SMS notifications to customers who have scheduled laundry pickup services. Messages include pickup reminders, service updates, and customer support communications.

Message Frequency: Message frequency varies. You will receive at minimum one message per scheduled pickup, typically the day before your pickup date.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions: To stop receiving messages at any time, reply STOP to any message. You will receive a confirmation and no further messages will be sent.

Help: For help, reply HELP to any message or contact us at:

Support Contact:

•Email: [email protected]
•Phone: (903) 251-6800

 

Terms of Service** Welcome to The Garment Valet, where we are dedicated to providing exceptional garment care and valet services across the United States. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. **Service Description** The Garment Valet offers a comprehensive range of garment care services, including dry cleaning, laundering, alterations, and delivery. We strive to ensure that our services are of the highest quality and meet your expectations. However, please be aware that all services are subject to the availability of resources and the specific nature of the garments involved. **User Responsibilities** As our valued client, you are responsible for providing accurate and complete information regarding your garments, including any special care instructions or previous damage. The Garment Valet will not be liable for damages resulting from the lack of such information. Additionally, we expect users to schedule pickups and deliveries in accordance with our prescribed procedures to ensure efficient service. **Limitation of Liability** While The Garment Valet takes every precaution to handle your garments with the utmost care, we cannot guarantee that services will be completely free of risk. In the event of damage or loss, our liability is limited to the value of the cleaning cost of the item. Please review our detailed care instructions and disclaimers for more information. **Modifications and Updates** The Garment Valet reserves the right to modify or update these terms at any time without prior notice. All changes will be effective immediately upon posting on our website. We encourage users to regularly review these terms to stay informed of any updates. By engaging with The Garment Valet’s services, you affirm your understanding and agreement to these terms and conditions. Should you have any questions or require further clarification, please contact our customer service team for assistance.